Cancellation Policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of concluding the contract.

To exercise your right of withdrawal, you must inform us (eclarity GmbH, Fasanenstr. 85, 10623 Berlin,, +49-15141344803) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you have requested that the services begin during the withdrawal period, you shall pay us an amount that is in proportion to what has been provided up to the point you have communicated your withdrawal from this contract, in comparison with the full coverage of the contract.

Withdrawal form 

(If you wish to withdraw from the contract, please complete this form and return it.)

To: eclarity GmbH, Fasanenstr. 85, 10623 Berlin,

I/we hereby give notice that I/we withdraw from my/our contract for the provision of the following service

Ordered on ()/received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):